Frequently Asked Questions
Everything you need to know about shopping with The Smocked Flamingo.
What is the typical shipping time for my order?
We process most orders within 1-3 business days. Domestic shipping typically takes 3-7 business days depending on your location and the shipping method selected at checkout.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that personalized or final sale items are not eligible for return.
How do I care for my smocked garments?
To preserve the delicate hand-smocking, we recommend machine washing on a cold, gentle cycle and hanging to dry. Use a warm iron if needed, but avoid ironing directly on the elasticized smocking.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.